Thank you for shopping at Steakres (steakres.shop). We aim to provide you with an exceptional shopping experience, including reliable and efficient shipping. Please read our Shipping Policy carefully to understand how we process and deliver your orders.
1. Order Processing
- Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Order Verification: Before shipping your order, we may need to verify your payment and billing information. This process can add an additional day to the processing time.
2. Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs:
- Standard Shipping: 5-7 business days.
- Expedited Shipping: 2-3 business days.
- Overnight Shipping: 1-2 business days.
Please note that delivery times are estimates and may vary depending on your location, the shipping method selected, and any potential delays due to unforeseen circumstances such as weather, holidays, or carrier delays.
3. Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout. We strive to offer competitive rates, and shipping costs are based on the weight of your order and the delivery destination.
- Standard Shipping: Free
Free Shipping: We offer free standard shipping on all orders over [Insert Amount]. This offer is automatically applied at checkout.
4. International Shipping
Currently, Steakres ships to addresses within the [Insert Regions/Countries]. If you are outside these regions, please contact our customer service team to inquire about potential shipping options.
Customs, Duties, and Taxes: Orders shipped internationally may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the recipient. Steakres is not responsible for any customs and taxes applied to your order.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment online. Please allow up to 48 hours for the tracking information to become available.
6. Shipping Address
Please ensure that your shipping address is correct at the time of placing your order. Steakres is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If you need to update your shipping address, please contact us immediately after placing your order.
7. Lost or Damaged Packages
Lost Packages: If your package is lost in transit, please contact us as soon as possible. We will work with the shipping carrier to locate your package or issue a replacement.
Damaged Packages: If your order arrives damaged, please retain all packaging materials and contact us immediately. We will assist you in filing a claim with the shipping carrier and ensure that a replacement is sent promptly.
8. Contact Us
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us at:
Email: support@steakres.shop